Privacy Policy for AlloeClub
At AlloeClub, accessible from our online platform, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that is collected and recorded by AlloeClub and how we use it. We are committed to protecting your personal data and upholding your right to privacy in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant regulations.
Information We Collect
We collect various types of information to provide and improve our services to you.
- Personal Identification Information: When you make a purchase, create an account, sign up for our newsletter, or contact us, we may ask for information such as your name, email address, postal address, phone number, and payment information. This data is essential for processing your orders, providing customer support, and communicating with you.
- Transactional and Purchase Information: Details about the products you purchase, the date and time of the transaction, and the associated payment method. This helps us manage your orders and returns effectively.
- Website Usage Data: Information about how you interact with our site, such as pages visited, items viewed, time spent on pages, and referring URLs. This is collected through cookies and similar technologies to enhance your browsing experience and improve our platform.
- Device and Technical Information: Details about the device you use to access our site, including IP address, browser type, operating system, and unique device identifiers. This helps ensure our site functions correctly across various devices and aids in security measures.
- Marketing and Communication Preferences: Your preferences in receiving marketing communications from us and our third-party partners.
How We Use Your Information
The information we collect is used in various ways to provide and maintain our services:
- To process your orders and manage your account effectively.
- To provide, operate, and maintain our online platform, ensuring a smooth shopping experience.
- To improve, personalize, and expand our site offerings, allowing us to offer more relevant apparel and accessories.
- To understand and analyze how you use our site, which helps us optimize layout, product categories, and features like size filtering and model previews.
- To develop new products, services, features, and functionalities that cater to your fashion needs.
- To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the site, and for marketing and promotional purposes.
- To send you emails, promotions, and information about new arrivals, sales, or special offers, in accordance with your communication preferences.
- To find and prevent fraud and improve the security of our services.
- To manage and respond to your inquiries and feedback.
Consent
By using our site, you hereby consent to our Privacy Policy and agree to its terms. If we decide to change our privacy policy, we will post those changes on this page.
Disclosure of Your Information
We may share your personal data with third parties in the following situations:
- Service Providers: We may share data with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping, data analysis, marketing, and customer support. These service providers are mandated to protect your information and prohibited from using it for any other purpose.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. Your data would be part of such an asset transfer.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency), or to protect the rights, property, or safety of AlloeClub, our customers, or others.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need to use your information for these purposes, we will remove it from our systems or anonymize it.
Your Data Protection Rights (GDPR)
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The Right to Access: You have the right to request copies of your personal data. We may charge you a small fee for this service.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at the details provided below.
Cookies
Like any other website, AlloeClub uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. AlloeClub does not knowingly collect any Personal Identifiable Information from children under the age of 16. If you think that your child provided this kind of information on our site, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Contact Us
If you have any questions about this Privacy Policy, your data, or would like to exercise one of your data protection rights, please do not hesitate to contact us.
Company Address:
- 1530 Palm Canyon Drive,
- Suite 101,
- Palm Springs, CA, 92262
- United States